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Annual Maintenance Contract

Laptop AMC in Bangalore for Company Fleets

Annual maintenance for laptops your company owns, in three tiers — Essential, Pro and Enterprise — matched to fleet size and how much onsite support you need. The AMC covers labour; parts are quoted at the market price for your model and fitted only with your approval. GST at 18% under SAC 998713, claimable as input tax credit.

We reply within 2 hours during working hours (Daily, 9:30 AM – 9:30 PM).

Need a formal document instead? Download a GST-ready quotation PDF

Last updated: 26 September 2026 · Koramangala, Bangalore

Which AMC tier fits my fleet?

Pick the tier that matches how often you need someone onsite. Every tier comes with a GST invoice; onsite attendance differs by tier, as shown on each card.

Rates are per device per year, ex-GST, and cover labour only. They are shared with registered businesses: verify your work email to see the rate for your fleet size.

Parts are never bundled

Every replacement component is charged at the market price for your specific model, quoted and approved before we fit anything. Memory and storage prices rose sharply through 2026 — a contract that bundles parts at a fixed annual fee is either padded to cover that risk, or the vendor takes the loss out of your service. We do neither.

Essential

Fleets with in-house IT, or newer machines still under warranty

Remote support — onsite billed per visit

Pricing shared with registered businesses

Verify your work email to see the per-device rate for your fleet size.

Onsite: Rs 899 per visit

  • Unlimited remote support during business hours
  • Diagnostics, OS reimaging and software hygiene, handled remotely
  • Ticket logging with a named point of contact
  • Quarterly asset register
  • Onsite engineer available at Rs 899 per visit
  • Parts quoted at market price for your model, approved before fitting
Get an Essential AMC quote
Recommended

Pro

Offices without dedicated IT that need someone to turn up

Remote support + all onsite visits included

Pricing shared with registered businesses

Verify your work email to see the per-device rate for your fleet size.

Onsite: Included — no per-visit charge

  • Everything in Essential, with onsite visits included at no extra charge
  • 4 preventive maintenance visits per year
  • Unlimited break-fix attendance — we come out as often as needed
  • 8-business-hour onsite response
  • Quarterly fleet health report
  • Parts quoted at market price for your model, approved before fitting
Get a Pro AMC quote

Enterprise

Large sites that need an engineer on the floor, not on call

Dedicated manpower — quoted per engagement

Pricing shared with registered businesses

Quoted per engagement — priced on engineer headcount and shift pattern, not per device.

8 hours a day

Or round-the-clock cover on rotating shifts

Multiple engineers across sites

Onsite: Permanently onsite

  • One or more dedicated engineers stationed at your office
  • Choose 8 hours a day, or round-the-clock cover on rotating shifts
  • Scope, headcount and shift pattern set with you before we quote
  • Direct escalation path — no ticket queue
  • Monthly service review with your IT or admin lead
  • Parts quoted at market price for your model, approved before fitting
Get an Enterprise AMC quote

What no tier covers

  • All replacement parts — charged at market price for your specific model
  • Physical damage, drops and liquid spills
  • Theft, loss and fire
  • Consumables: printer cartridges, external media, carry cases
  • Software licences and subscription renewals
  • Damage from unauthorised repair or third-party servicing

Parts are quoted at the market price for your exact model on the day — never against a stale price list, and never marked up against a rate we set months earlier.

Commercial terms

  • GST 18% under SAC 998713 — maintenance and repair of computers. Fully recoverable as input tax credit by a GST-registered business on the regular scheme.
  • Labour and parts are billed separately — the AMC fee is a pure service supply, and parts are invoiced as goods at their own HSN when they are used. Both carry full input tax credit.
  • Minimum 10 devices on Essential and Pro, 50 on Enterprise. 12-month term. Add devices mid-contract pro-rata; remove them pro-rata on write-off or sale.
  • Billed quarterly in advance or annually — your choice.
  • TDS under section 194C (works/maintenance contract), not 194J.
  • 250+ devices: per-device pricing stops making sense. We quote a resident-engineer model instead — usually cheaper per device and materially faster.

Rates vary by device model and fleet age

The per-device rates are for a mainstream Windows business laptop — a Dell Latitude, ThinkPad or EliteBook. What it actually costs to maintain a device depends on what the device is and how old it is, so we apply an open multiplier rather than quote one flat number and revise it later.

By device class

Desktop / All-in-OneNo battery, screen or hinge; parts easy to access×0.85
Windows business laptopDell Latitude, ThinkPad, EliteBook — published rate×1.00
Premium ultrabook / 2-in-1Soldered parts, touch panels, tighter assemblies×1.15
MacBook Air / ProApple servicing takes longer and needs specialist tooling×1.45
Mobile workstation / gamingDiscrete GPU, higher thermal load, more complex teardown×1.35

By fleet age

Under 2 years×0.90
2–4 years×1.00
4–5 years×1.20
Over 5 years×1.45

Failure rates climb after year three, which is why an older fleet costs more to cover. Machines over five years are quoted case by case.

On parts: where a tier does not include a part, it is charged at market cost with your approval before we fit anything — never marked up against a stale price list. Component prices move, sometimes sharply. Global DRAM and NAND prices rose through 2026, so memory and storage in particular are quoted at the price on the day, not a rate we set months earlier.

The rates assume a Bangalore fleet at a single site or a few nearby sites. Multi-city fleets and machines older than five years are quoted separately — both change the cost of serving you, and we would rather say so than surprise you at renewal.

AMC vs break-fix vs DaaS: which model fits?

The choice is rarely about price - it is about predictability, ownership and refresh strategy.

DimensionAMCBreak-fixDaaS
Cost predictabilityHigh - fixed annual feeLow - billed per incidentHigh - monthly OPEX
Response timeWritten into the contractBest-effortWritten into the contract
PartsTechvity: quoted at market price with your approvalCharged per repairUsually included
Device ownershipCustomerCustomerVendor
Refresh built-inNoNoYes
Best forStable fleets, owned hardwareTiny fleets, ad-hoc needsGrowth-stage, distributed teams

Prefer break-fix? We repair company laptops and desktops without an AMC too: on-site at your office, pickup and drop, remote support or a support engineer placed with you, billed monthly or per job. Laptop and desktop repair for companies

Laptop AMC frequently asked questions

What is included in a laptop AMC contract?

A Techvity AMC covers labour: remote support, diagnostics, OS reimaging, software hygiene and break-fix work for one calendar year. No tier bundles parts - every replacement component is charged at the market price for your specific model and approved by you before it is fitted. What differs between tiers is onsite attendance. Essential covers remote support and charges per onsite visit. Pro includes all onsite visits and four preventive visits a year. Enterprise places a dedicated engineer at your site.

Why are parts not included in the AMC fee?

Because component prices moved violently in 2026. An 8GB laptop memory module went from roughly Rs 1,800 to Rs 6,100-7,150, and a 512GB NVMe drive to Rs 8,000-11,500, driven by a global DRAM and NAND shortage expected to persist into 2027. A vendor who bundles parts into a fixed annual fee is either padding that fee heavily to cover the risk, or absorbing losses that eventually come out of your service quality. We charge labour as a predictable annual fee and parts at the real market price on the day, with your approval first.

What is your onsite response SLA in Bangalore?

Pro carries an 8-business-hour onsite response and includes four preventive maintenance visits a year. Essential is remote-first: unlimited remote support during working hours, with an engineer available onsite at a per-visit charge when remote work cannot resolve it. Enterprise has an engineer permanently on your floor, so there is no response window at all. These apply to Bangalore fleets; fleets in other cities are quoted separately.

What does the Enterprise tier cost?

Enterprise is quoted per engagement rather than per device, because it is dedicated manpower rather than a support contract. Pricing depends on how many engineers you need and the shift pattern - 8 hours a day, or round-the-clock cover on rotating shifts. Tell us your site count, fleet size and the hours you need covered, and we will scope it with you before quoting.

How does AMC compare with break-fix and DaaS?

Break-fix is per-incident billing - lowest commitment, highest variability. AMC is a fixed annual fee with a predictable budget and an agreed response. DaaS bundles the device, maintenance and refresh into a single monthly OPEX line. AMC suits companies that own their laptops and want to keep them; rental or DaaS suits companies that would rather not own them.

Is the AMC fee subject to GST and is it tax-deductible?

Yes. AMC is a service under SAC 998713, charged at 18% GST. A GST-registered business can claim input tax credit, and the fee is normally deductible as an operating expense in the year it is paid, with no depreciation schedule. Confirm the treatment with your CA.

Can we add or remove laptops mid-contract?

Yes. Additions are billed pro-rata from the date of inclusion. Removals are credited pro-rata if devices are returned, sold or written off.

Do you cover MacBooks under AMC?

Yes. We service MacBook Air, MacBook Pro, iMac and Mac mini fleets under our Pro and Enterprise tiers, including logic-board and display replacement. Units still covered by Apple warranty or AppleCare should go to Apple or an Apple Authorised Service Provider, as third-party repair can affect that coverage.

What is the minimum fleet size for AMC?

Minimum 10 devices on Essential and Pro, and 50 on Enterprise. Above 250 devices, per-device pricing stops describing the service - a resident-engineer arrangement usually works out cheaper per device and gives you materially faster response.

How do you handle parts during AMC repairs?

Identically on every tier. We diagnose the fault, source the part for your exact model, quote you the market price, and fit it only once you approve. Nothing is fitted without sign-off and nothing is charged against a stale price list. Labour to install the part is covered by your AMC on Pro and Enterprise; on Essential it falls under the per-visit onsite charge.

How much does laptop AMC cost in Bangalore?

AMC is priced per device per year and steps down across four fleet-size bands starting at 10 devices, so the rate depends on how many machines you cover and which tier you choose. Rates are shared with registered businesses: verify your work email on our quote page and the full table appears instantly. For reference, the published market range for labour-only laptop AMC in Bangalore is roughly Rs 1,500 to Rs 2,500 per device per year, with parts-inclusive cover typically Rs 5,000 to Rs 7,500 - we quote labour only and charge parts at actual market price.

What does an AMC not cover?

Replacement parts are not included on any tier - they are charged at market price for your model with prior approval. Also excluded: physical damage, drops, liquid spills, theft, loss and fire; consumables such as printer cartridges and carry cases; software licences and subscription renewals; and any damage caused by unauthorised third-party repair.

Get an AMC quote for your fleet

Send us your asset register or a headcount summary. We reply within 2 hours during working hours and call or WhatsApp you with the tiers that fit and the response terms for each.

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