IT support for companies · Bangalore
IT support for small businesses in Bangalore
Most growing companies do not have an IT team. The founder resets passwords, the office admin calls whoever fixed the printer last time, and a dead laptop costs someone a day. That works at five people. At twenty or fifty it quietly costs hours every week.
Techvity is the IT team you call instead: a remote helpdesk for everyday problems, engineers who come to your office in Bangalore when something needs hands, and, if you want it, an engineer who works from your office. Company support requests get a first response within 1 hour during working hours (Daily, 9:30 AM – 9:30 PM). You choose monthly billing under an agreement or pay per job.
Or send your requirement as a form
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- First response
- within 1 hour during working hours
- Engineers
- On-site across Bangalore
- Billing
- Monthly (agreement) or per job
- Invoice
- GST, GSTIN 29DETPA8734P1ZH
| Support option | Suits | How it works |
|---|---|---|
| Remote helpdesk | Everyday software problems, any office size | Staff message or call; we fix it over a remote session without anyone travelling. |
| On-site visits | Hardware faults, set-ups and anything that needs hands | An engineer comes to your office in Bangalore when needed. |
| Engineer at your office | Offices with enough daily IT work to keep someone busy | A Techvity engineer works from your office on the days you agree. |
| Laptop AMC | Companies wanting a fixed yearly cover for laptops | An annual contract with scheduled visits, quoted to your fleet. |
| Per job | Occasional needs | Each job quoted and invoiced on its own. |
Most offices combine them, for example the remote helpdesk plus on-site visits, billed monthly.
What we look after
- Laptops and desktops: Windows and macOS problems, slow machines, repairs and upgrades.
- New joiners and leavers: laptop set-up, accounts and apps; collection and wiping when people leave.
- Office network: Wi-Fi, routers, switches, LAN and printers.
- Email and office apps set up on staff devices.
- Antivirus, OS updates and data backups on company devices.
- Hardware repair down to chip-level, with pickup and drop for bench work.
- Buying, renting and disposing of IT equipment, through one supplier.
How we start supporting your office
Tell us about the office
Area, number of people, devices, and the problems that keep coming back.
Walk-through
We look at your devices, network and printers, remotely or at the office, and note what needs attention first.
Proposal
The support mix that fits, with the scope and billing: monthly billing under a service agreement, or billing per job.
Onboarding
We set up remote access on staff devices, list your devices, and give your staff one number to call or WhatsApp.
Everyday support
Company support requests get a first response within 1 hour during working hours (Daily, 9:30 AM – 9:30 PM). Remote fixes first; an engineer visits when something needs hands.
Monthly review
What was fixed, what keeps recurring and what should be replaced, on one GST invoice.
What to have ready
- A list of devices: type, brand, model and who uses each.
- Your internet provider and router details.
- The software and accounts staff use every day.
- One contact person at the office who can approve work.
- The problems that come up most often.
Why companies choose an outside IT partner
- No hiring, training or leave cover to manage for a single in-house IT person.
- One number for every IT problem, instead of a different vendor for each.
- Repairs, spare laptops, new laptops and disposal from the same supplier.
- A track record with 200+ companies served.
Offices we support
We support offices across Bangalore. Our centre is in Koramangala, so these areas are closest to us: Koramangala, HSR Layout, BTM Layout, Ejipura, Madiwala, Adugodi, Agara, Viveknagar, Domlur and Jayanagar. Remote support works wherever your staff are.
Questions about IT support for your business
What does IT support for a small business include?
IT support for a small business covers the everyday running of its computers: fixing laptop and desktop problems, setting up new staff, keeping Wi-Fi, printers and backups working, and repairing or replacing hardware. We do it remotely, on-site, or with an engineer at your office.
How quickly do you respond?
Company support requests get a first response within 1 hour during working hours. If an engineer needs to visit, we agree the visit time with you then.
Do you provide IT support outside Bangalore?
Remote support works anywhere. On-site visits and engineers at your office are in Bangalore.
How is IT support billed?
Monthly billing under a service agreement, or billing per job, on a GST invoice in your company's name (our GSTIN 29DETPA8734P1ZH).
Do we need a minimum number of employees?
No. Tell us your office size and devices, and we suggest the support that fits.
Do you support Macs as well as Windows?
Yes: Windows laptops and desktops, and MacBooks.
Can you take over from our current IT vendor?
Yes. Share your device list and any access details, and we start with a walk-through of what is in place.
What does it cost?
It depends on your office size, devices and the support mix. We quote after understanding your office; no prices are fixed until you agree.
Tell us about your office
Office area, number of people and devices, and what goes wrong most. Company support requests get a first response within 1 hour during working hours (Daily, 9:30 AM – 9:30 PM).
Koramangala, Bangalore · Opening hours: Every day, 9:30 AM – 9:30 PM