IT engineer at your office · Bangalore
On-site IT support engineer for your office in Bangalore
Hiring an IT person means a job post, interviews, salary, leave and the risk they leave in six months. Doing without one means the office manager becomes the IT department. A placed engineer is the middle path: a Techvity engineer works from your office, and you pay one monthly invoice.
The engineer handles desk-side problems as they happen, sets up new joiners, keeps the Wi-Fi and printers running, and has our repair centre, spare laptops and parts behind them. We place engineers at offices in Bangalore, full-time or on the days you agree.
Not enough work for an engineer? See IT support options
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- Where
- Your office in Bangalore
- Schedule
- Full-time or set days
- Backed by
- Our repair centre and helpdesk
- Billing
- Monthly, GST invoice
| What matters | Placed engineer | Hiring in-house |
|---|---|---|
| Getting started | Tell us your needs; we propose an engineer | Job post, interviews, notice periods |
| Back-up | Our helpdesk and repair centre behind the engineer | One person, on their own |
| Parts and spares | Parts, repairs and spare laptops through us | A separate vendor for each |
| Billing | One monthly GST invoice | Salary, statutory costs, training |
| Changing the arrangement | Agreed in the service agreement | Resignation and re-hiring |
The terms, schedule and notice period are set out in the service agreement before the engineer starts.
What the engineer does day to day
- Desk-side support: Windows and macOS problems, email, printers, Wi-Fi and accounts.
- New joiner set-up and laptop collection when people leave.
- First-line hardware checks, with bench repairs sent to our Koramangala centre.
- Keeping an up-to-date list of devices and who uses each.
- Office network and printer troubleshooting.
- Antivirus, updates and backups checked on company devices.
- Meeting-room and projector set-up before important meetings.
- Coordinating with your internet provider and software vendors.
Full-time or on set days
- Full-time: an engineer at your office every working day, for offices with steady daily IT work.
- Set days: an engineer on fixed days of the week, with the remote helpdesk covering the other days.
- Remote plus visits: for smaller offices, the helpdesk with engineers visiting when needed.
How it starts
Share your requirement
Office area, number of people and devices, the days and hours you need covered.
Scope and quote
We agree what the engineer will handle and quote the arrangement.
Service agreement
Schedule, scope and notice period in writing. Monthly billing under a service agreement, or billing per job.
Engineer starts
The engineer learns your devices, network and people, and lists what needs attention.
Regular review
What was handled, what recurs and what should be replaced or upgraded.
Behind every engineer
The engineer is not on their own. Our Koramangala centre handles bench repairs down to chip-level, spare laptops can be rented while one is repaired, and new or refurbished laptops can be supplied. Company support requests get a first response within 1 hour during working hours (Daily, 9:30 AM – 9:30 PM).
Questions about an on-site IT engineer
What is an on-site IT support engineer?
An on-site IT support engineer is an IT person who works from your office to fix computer, network and printer problems as they happen. With Techvity, the engineer is placed and managed by us, and you pay one monthly invoice.
Can we have an engineer only on some days?
Yes. An engineer can come on set days of the week, with remote support covering the other days.
Where do you place engineers?
At offices in Bangalore.
What happens when the engineer is on leave?
Tell us the cover you need when you ask for a quote; cover arrangements are agreed in the service agreement.
Is the engineer our employee?
No. We place the engineer at your office and bill you monthly on a GST invoice.
What does it cost?
It depends on the schedule and the work involved. We quote after understanding your office.
Can the engineer handle repairs?
The engineer handles what can be fixed at the office; bench repairs go to our Koramangala centre and come back to your office.
Tell us the days and hours you need
With your office area and size. Company support requests get a first response within 1 hour during working hours (Daily, 9:30 AM – 9:30 PM).
Koramangala, Bangalore · Opening hours: Every day, 9:30 AM – 9:30 PM