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Terms of Service

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1. About these terms

These terms apply to your use of techvity.in and to the rental, sale, repair and buyback services of Techvity IT Solutions (“Techvity”, “we”), 5th cross, 228/1, Venkatapura Main Rd, Teacher's Colony, Jakkasandra, 1st Block Koramangala, Koramangala, Bengaluru, Karnataka 560034, GSTIN 29DETPA8734P1ZH. By using the website or our services, you agree to them.

Your quotation, rental agreement or invoice may set out further terms for a specific order. Where it differs from these general terms, the document for your order applies.

2. Who we serve

  • Companies anywhere in India. Company orders: 5 to 100+ laptops.
  • Individuals in Bangalore.

We rent and service laptops, desktops and Microsoft Surface devices, and sell refurbished laptops.

3. Quotes, prices and invoices

Rental rates are quoted for your model, rental period and quantity. We share quotes by phone or WhatsApp. An order is confirmed only when you accept our quote.

Stock changes. Specifications and availability shown on the website are for information, and your quote confirms what is available. We issue GST invoices.

4. Rentals

All rental equipment is subject to availability. The renter is responsible for the safekeeping and condition of the equipment during the rental period.

  • KYC: identity verification on our KYC portal is required before any device is handed over, for individuals and companies alike. We may decline a rental if verification cannot be completed.
  • Deposit: A security deposit may be required before the handover of equipment. If one applies, it is stated on your quote or agreement.
  • Delivery: Same-day delivery in Bangalore, with paid express delivery available. For company orders outside Bangalore, delivery arrangements are confirmed with your quote.
  • Damages: Any physical damage, liquid spillage, or loss of equipment will be charged to the renter at the current market value.
  • Return: Equipment must be returned on the agreed date. Late returns will incur additional daily charges.
  • Your data: remove your files and sign out of your accounts before you return a device.

5. Laptop purchases

  • Replacement: laptops bought from us come with a 7-day replacement.
  • Warranty on refurbished laptops: 6 months standard, extendable to 12 months. What the warranty covers, and how to extend it, is confirmed when you buy.

6. Repairs

  • If your device is still under its manufacturer’s warranty, check with the manufacturer first.
  • The cost depends on the fault and is confirmed after diagnosis.
  • Repair warranty: 1 month.

We strive to repair your device to the best of our ability. However, we are not responsible for data loss. Users are strongly advised to backup their data before submitting devices for repair.

7. Buyback

From companies we buy used laptops, desktops, monitors, servers, networking equipment and other IT equipment. Individuals in Bangalore can sell us an old laptop. We make an offer for the equipment, and the sale goes ahead only if you accept it.

By selling equipment to us, you confirm that you own it or are authorised to sell it. Remove your data and sign out of your accounts before handover; we wipe storage to NIST SP 800-88 before resale or recycling.

8. Chat assistant

Replies from the chat assistant on this website are generated automatically by an AI service. They can be inaccurate, and they are not a quote, an offer or a commitment. Please confirm prices, availability and terms with our team. Our privacy policy explains how chat messages are handled.

9. Using this website

The information on this website is general guidance and may change. Links to other websites are provided for convenience; we are not responsible for their content. Please do not misuse the website, for example by sending automated or false enquiries. The content of this website belongs to Techvity or its licensors.

10. Limitation of liability

To the extent the law allows, we are not liable for indirect or consequential losses, such as loss of profits, business, goodwill or data, arising from your use of the website or our services.

Nothing in these terms limits any right you have under the Consumer Protection Act, 2019, or any other law, that cannot be excluded by agreement.

11. Privacy

How we collect and use personal data, including KYC details, is explained in our privacy policy.

12. Governing law

These terms are governed by the laws of India, and the courts in Bangalore, Karnataka have exclusive jurisdiction.

13. Changes to these terms

We may update these terms from time to time; the date at the top shows the current version, so please review this page periodically. The terms in force when you place an order apply to that order.

14. Contact

Phone and WhatsApp: +91 80733 80811 (Every day, 9:30 AM – 9:30 PM).

Contracts and legal questions: legal@techvity.in.

Post: Techvity IT Solutions, 5th cross, 228/1, Venkatapura Main Rd, Teacher's Colony, Jakkasandra, 1st Block Koramangala, Koramangala, Bengaluru, Karnataka 560034.

See also our privacy policy, or reach us through our contact page.